Many Landonline customers have asked why their fees report and invoice often differ.
The difference is how a fees report and how an invoice is generated.
About a Fees report
A Fees report is generated within Landonline.
It can be generated by a user, firm, date range, client reference or ID, and provides an indication of the fees.
The Fees report covers both electronic and manual lodgement transactions. It includes details of fees incurred against an account holder regardless of whether payment for a transaction, for example a dealing or survey, has been made or is being charged to the lodging user or account holder.
The Fees report displays a fees status for each fee item, including:
- Draft: Draft fee item. This status only applies to dealings
- Final: The fee item has been sent to be billed on an invoice or is in the process of being sent to billing
- Cancelled - withdrawn: The fee item has been cancelled as the dealing has been withdrawn. These items will not display on the invoice.
Fees reports are an indication only
The Fees report is designed to tell you what fees you will be charged or have incurred a date.
Reports are only intended to be an indication of fees as at the time requested, and includes the date the fee was recorded for a transaction or incurred as a result of a search.
Electronic transactions are calculated automatically. Manual lodgement transaction fees, however, are estimated within Landonline and require examination by a Property Rights Analyst (PRA) to confirm the final fee. The estimated fee will appear with a draft status and is subject to change until the PRA has confirmed the final fee. At this stage the status is changed to final.
Final fees are then transferred to an invoice to be billed. This process is given an invoice date reflecting the invoice period the transaction is being applied to.
About invoices
Invoices are generated on a fortnightly basis. The invoice date is used to generate the information that will apply for a given invoicing period. Therefore if the fee does not have an invoice date that falls within the invoice period being processed, the fee will not appear on the invoice.
The invoice is the document that reflects the actual charges from LINZ.