Summer services update
Landonline users can access any Landonline account they are linked to using their Digital Certificate, because the Digital Certificate is a security credential issued to the individual not the firm or account holder.
When a user is linked to multiple Landonline accounts this is called multiple firm association.
Common examples are when an attorney is being linked to a sole practitioner’s Landonline account, or a person is working for multiple firms.
Multiple firm associations are used by smaller firms to ensure cover is available if a solicitor or surveyor is away and a dealing or survey dataset needs to be signed.
Multiple firm associations are also used for search agency firms assisting in preparing a dealing for other firms.
Associating a user to a Landonline account
To associate a user to a Landonline account, complete the Add individual webform.
- In the Current Account Details section, enter the details of the Landonline account the user is being associated with.
- In the Personal info and Contact Details section, enter the details of the user being added.
- Confirm the user is a previous or current Landonline user by checking the checkbox. A checkbox to confirm the user holds a Digital Certificate will appear.
- Confirm the user has a Digital Certificate by checking the checkbox.
- Select the type of access needed from the Landonline Usage Details drop-down menu. For example, e-dealing access if the user is an attorney being associated with a sole practitioner’s account.
- Select Submit added individual.
Documentation we need from the user
The user being added will need to provide a letter confirming:
- they are applying for multiple firm association
- the details of their main Landonline account for Digital Certificate invoicing purposes
- their email and phone contacts for each account they are associated with.
The user will also need to provide proof of identification and their Annual Practising Certificate, if signing rights are requested and LINZ doesn't already hold these records. The user can call Customer Support on 0800 665 463 to check.
The letter, proof of identification and Annual Practising Certificate should be scanned as a PDF and emailed to lolsignup@linz.govt.nz. All scans must be clear, readable, and in full colour.
Documentation we need from the account holder
The firm the user is being associated with will need to complete the Add/change individual’s name webform.
You can find the Add/change individual's name webform at the bottom of our Add a user or change your details webpage. This PDF should be completed and emailed to lolsignup@linz.govt.nz.
Add a user or change your details
Cost and time to process the application
There is no cost for multiple firm association.
Applications take at least 5 days to process.
Removing a user from a Landonline account
The association remains until the user is removed. To remove the user the firm will need to complete the Remove Individual webform.