You'll be asked to set up multi-factor authentication (MFA) when you log into Landonline with your user ID and password for the first time.
You can install an authenticator app on your mobile or tablet to authenticate your log in. You’ll receive one-time codes in this app to allow you to log into Landonline.
1: Select Add an authenticator app.
When you log into Landonline for the first time an MFA registration screen pops up.
On the MFA screen, select Add an authenticator app (recommended).
You'll be taken to a QR code to scan with your authenticator app. Go to step 3 if you already have a Microsoft or Google authenticator app installed on your device.
2: Go to the app store and install an authenticator app.
Go to the app store on your phone or tablet and choose the Microsoft Authenticator or Google Authenticator. It's free to install these apps.
Microsoft Authenticator install help:
How to use the Microsoft Authenticator app
Google Authenticator install help:
Get verification codes with Google Authenticator
These authenticator apps will receive the one-time codes you'll use to authenticate your account everytime you log into Landonline.
3: Open your authenticator app and scan our QR code.
Open your authenticator app on your phone or tablet and scan the QR code on your screen. Do not use your camera to scan the QR code - it won't work.
Find support on how to scan the QR code from Google or Apple devices:
Scan a QR code with your iPhone, iPad
Find more support with MFA:
Help with multi-factor authentication
Can't scan the QR code
If you can’t scan the QR code, select Unable to scan below the QR code.
You’ll be given a key to enter into the authenticator app so you can set up MFA.
4: Enter a name for your device.
You need to enter a name for your mobile into the Mobile device name field. This helps identify which device is authenticating your log in. For example: Millie’s work phone.
5: Enter the one-time code from your authenticator app.
Once the QR code has been scanned, a one-time code will pop up in your authenticator app. For example: 1234.
Enter this code from your app into the One-time code field.
One-time codes regularly refresh. If there is less than 10 seconds left on the code, don't use it. Wait for a new code.
6: Select Complete set up.
The check box for Sign out of Landonline on all other devices is already selected. We recommend keeping this box selected.
Select Complete setup to complete setting up MFA for your account.
7: Add another MFA option or continue.
A message will appear that your new MFA option has been set up.
Select either Add another authenticator app or Add a mobile number (SMS/Phone call) to set up a backup option.
Or, select Continue to work in Landonline.
Back-up option recommended
We recommend you set up another option to authenticate your log in, in case your option is not available.
Authenticate once a day only
Once you've registered your MFA option, you won't need to reauthenticate yourself until the next day.
When you log in for the first time each day, you'll enter your Landonline user ID and password, followed by a one-time code generated from your chosen MFA option.
You should only be asked for a one-time code the first time you log in, per day, per device or browser.
