Contact Customer Support to change and update details
The ability to change details and privileges in Landonline is not yet available.
If you don't have access to Legacy Landonline, please contact Customer Support to make these changes:
- update individual and firm email addresses
- set default roles
- update individual and firm notice preferences
- update firm details
- remove signing rights
- modify a user group
- check users associated to a Firm and access types.
Contact Customer Support:
- on 0800 665 463
- email customersupport@linz.govt.nz
Changes and update details functions to be developed
We are developing the functions to allow selected users to change and update individual and a firm's details.
Individual user changes
Individual users or System Managers will be able to:
- update email address
- set default roles
- update notice preference.
Firm changes
System Managers will be able to:
- update firm email address
- update firm details
- update notice preference.
Administration
- Individual users, Trusted Contacts or System Managers can remove signing rights.
- Trusted Contacts or System Managers can check users associated to a Firm and access types.
- System Managers can modify a user group.
Stages for adding functions
Firm and User Admin will be accessed from the main menu in Landonline and delivered in these stages:
- update details for firm and users, including contact details and setting your default roles. For example, conveyancing professional and primary contact)
- system manager view and edit individual privileges
- system manager view and edit group privileges
- notification preference for users and firms.
You will be able to update your physical address and phone number by selecting My profile from the right-hand menu in Landonline.
