Compulsory Landonline roles

About the Trusted Contact and System Manager roles for Landonline accounts.

There are 2 compulsory roles associated with your Landonline account:

  • Trusted Contact
  • System Manager.

The same person can fill both roles.

If you are a Survey firm, you may name any contractors your firm employs.  This means they will only be able to access and view survey plans on which they have been enabled.

To check who is currently assigned to these roles, contact Customer Support on 0800 665 463.

Trusted Contact

A Trusted Contact is the primary contact and administrator for the account holder. 

The Trusted Contact must be a Landonline user. Web Search user access will be assigned, by default. 

An account can only have 1 trusted contact.

System Manager

A System Manager is the person authorised by the account holder to administer Landonline details and allocate privileges to individual users. 

The System Manager must be a Landonline user. 

An account can have multiple System Managers.

Role obligations

Role obligations are outlined in Section 13 and Schedule 2 of the Landonline terms and conditions:

 Landonline terms and conditions

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