Fees report

Fees reports enable you to stay up to date with the charges you are incurring for clients on their behalf.

In Web Search, you can generate a fees report by:

  • Date range for a specific user, or for all users at the firm – up to 1 year
  • Transaction ID, also known as Dealing ID – for all time.

You can also filter by a specific client reference.

You can view the fees report on-screen, and download or export the fees report and print it.

Any fees shown as draft are pending, but subject to further processing. For example, this may include lodgement fees subject to registration, or fees that have yet to process by our fees batch routine. That includes the identification and removal of duplicate fees.

Web Search also allows you to quickly view your current day’s search spend for a specific client reference without generating a full fees report. See: 
View today’s spend in Web Search

Open fees report and choose a firm

  1. Open the main menu and select Fees report.

    image of the open main menu in Web Search. The main menu icon is highlighted. Fees report is also highlighted.
  2. The Fees report page opens for the firm you are currently logged in under.

    image of the fees report screen. "Fees report for (firm)" is highlighted.
  3. To run a fees report for another firm you are associated to, select your name in the header, then select the firm. This will also update the current firm you are logged into for Web Search, and any other Landonline applications.

    image of the switch firms panel in the Web search header. There is a tick next to the currently logged in firm. The mouse is positioned over another firm the user is associated to.
  4. The Fees report page will update to the current firm name and associated users.

    image of the fees report screen. The firm name has updated to the firm that was selected in step 3. The list of users associated to the firm matches the updated firm.

Generate fees report by date range

You can generate a fees report for a date range up to 1 year. 

You can filter this by:

  • a specific user at your firm
  • all users at your firm
  • client reference.
  1. Select Date range.

    image of the fees report screen. Report type "date range" is selected and highlighted.
  2. Click in the Date range field to select the date range. Use the arrows to change the month(s) if required, and select the from and to dates by clicking on the dates in the calendar.

    image of the date range in fees report. The calendars are open, and the change month arrows are highlighted.
  3. As you select your from and to dates, the date range field updates to reflect your selection, and the selected dates are shown green in the calendar.

    image of the date range in fees report. The calendars are open, and dates from march 12 to april 4 have been selected. these dates are highlighted green in the calendars.
  4. Select Apply once you have entered the required dates.

    image of the date range, with 16 march to 22 march 2025 selected. The Apply button at the bottom left of the panel is highlighted.
  5. User is set to All users by default. This will show all fees incurred for your firm during the date range, by any user.

    image highlighting the user field in the fees report. It is currently set to "All".

    Click into the User field to select a specific user at your firm. The fees report will then only show fees incurred by that user for the selected dates.

    image of the user field, with the drop-down open and a list of users associated to the firm displayed.
  6. Enter a Client reference to filter by client reference. This field is free-text, and case sensitive. Leave it blank to return results for all client references.

    image highlighting the client reference field in the fees report screen.
  7. To include zero-charge items, tick Include $0 items. This will include any free or already paid for items on the fees report.

    image highlighting the zero charge items field. The "include $0 items" box is ticked.
  8. Once you have selected the date range, and any other filters you need, select View on-screen or Export / Print to generate the fees report.

    image highlighting the view on-screen and export/print buttons in fees report.

    For more details, see below: 
    View or download fees report

Generate fees report by transaction ID

You can generate a fees report by a transaction ID. This can also be referred to as Dealing ID.

This will return all matching fees incurred by any users at your firm. You can’t filter by user, but can filter this by client reference if needed. 

  1. Select Transaction ID.

    image of the fees report screen. Report type "Transaction ID" is selected and highlighted.
  2. Enter a transaction ID in the Transaction ID field. 

    image highlighting the transaction ID field in the fees report screen.
  3. Enter a Client reference to filter by client reference. This field is free-text, and case sensitive. Leave it blank to return results for all client references for the transaction ID.

    image highlighting the client reference field in the fees report screen.

To search a specific client reference for multiple transactions, return to Generate report by date range

  1. To include zero-charge items, tick Include $0 items. This will include any free or already paid for items on the fees report.

    image highlighting the zero charge items field. The "include $0 items" box is ticked.
  2. Once you have entered a transaction ID, and any other filters you need, select View on-screen or Export / Print to generate the fees report.

    image highlighting the view on-screen and export/print buttons in fees report.

    For more details, see below: 
    View or download fees report 

View or download fees report

Once you have selected your criteria for the fees report, to generate the report select:

  • View on-screen to view the fees report in a table on the web page
  • Export / Print to download the report as a PDF or CSV file, then print if needed.

You can also view a fees report on-screen then export it or download it for printing.

If the fees report doesn’t show any data, or you think you are missing data, you could:

  • try using fewer filters
  • apply a wider date range
  • check the spelling of the client reference
  • confirm you are currently logged in under the correct firm.

View on-screen

Select View-on-screen to view the fees report in a table on the webpage.
 

image of the fees report page, highlighting the View on-screen button. A fees report has been generated as is visible on screen.

For a large report, this may extend over several pages. Use the page navigation at the top of the report to see the next page.
 

image highlighting the page navigation buttons on a fees report that extends over 2 pages.

If you update the fees report filters:

If you change any of the selection details you will need to select View on-screen again to update the results in the table.

Export / print

Select Export / Print to open the download options for the fees report. You will see your selected filters in this panel.
 

image of the download options panel. The currently selected filters are highlighted.

Choose between:

  • PDF – best format for printing
  • CSV – best format for a spreadsheet.

Select Download.
 

image highlighting the Download button.

You will see a pop-up message at the top right of the screen advising you that the fees report is being generated.
 

image of the pop-up message that is generated when Download is selected.

Do not close Landonline while the fees report is generating

Generating the fees report may take some time. You can keep working in Landonline while this is generating, for example return to Web Search via the home icon, but don’t close out of Landonline or refresh your browser until it is complete.

Once the report has downloaded, you will briefly see a message at the top right of your screen: ‘Fees report generated’.
 

Image of the "fees report generated" pop-up message.

The fees report will be available as a PDF or CSV in the Downloads folder of your computer. You can then print or work with the data as needed.

The PDF version of the fees report also lists the filters you selected in the header.

image of a PDF download, highlighting the filters selected for this fees report.
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