If ‘Update fields before printing’ is ticked, un-tick that option.
![Screenshot of Word Options window, highlighting 'Update fields before printing' option](/sites/default/files/styles/sector_small/public/kb-printing-workaround_01.png?itok=reUO7BC4)
![Screenshot highlighting 'Update fields before printing' checkbox in 'Printing options' section](/sites/default/files/styles/sector_small/public/kb-printing-workaround_02.png?itok=9AQPlg02)
You are viewing guidance that refers to, or is for Legacy Landonline.
If your notices are printing out with blank fields where there should be details displayed open Word and select the ‘File’ tab.
If ‘Update fields before printing’ is ticked, un-tick that option.