Production issues for Web Search

Search for a dealing fees report

We are currently developing a feature to search fee reports by dealing ID.

As a temporary workaround, if you need to obtain the fee report for a specific dealing, you can export a fees report of a date range for all users. This report will include both search and dealing fees for your firm. You can then use a filter to locate the fees related to the specific dealing within the CSV file.

Go to fees report and change the user filter to “All”
Export your data as a CSV file.
Open the CSV file in Excel.
Press Ctrl + Shift + L to enable the header filter.
Click the dropdown arrow in the “DESCRIPTION” header.
Type the dealing number (or part of it) into the search bar within the dropdown menu, then press OK.
Your data is now filtered to display only the rows with the specified dealing number.

Print spatial map

Print spatial map is not currently available in Web Search. As a workaround, you can try using screenshot tools (for example, Snipping Tool in Windows or Windows+Shift+S) to capture and print from the spatial screen.

You can also use the following tips to include more information in your screenshot:

Turn on “show numerical map scale” from Map Settings to have the map scale in your screenshot.

Screenshot of the Print Spatial Map in Web Search showing the Show numerical map scale toggle.

Turn on all the layers / labels you would like to see.

Screenshot of the Print Spatial Map in Web Search showing layers and labels options.

Collapse the product list and summary panel to maximise the spatial view. You can find more information on this page:
Resizing the panels

View Parcel Action in Web Search

If you are unable to see the parcel action from the appellation field, it may be due to the default column size, which can hide this information.

Web Search app with Appellation column highlighted

To resolve this, try adjusting the summary panel size to reveal the full parcel appellation.

Web Search app with Appellation column and double arrow icon beside the map highlighted

We are currently working on resizing the field to improve the display for better visibility.

CSV Fee Report incompatibility with Other Software

The way the rows are sorted in web search differ from legacy which may cause errors when attempting to import it into external applications. To resolve, the rows must be sorted in ascending (alphabetical) order using the Client Reference column.

We hope to address this issue in the future but in the meantime instructions to do this using Excel are as follows:

Download the CSV file from Web Search and open it in Microsoft Excel
Go to the Data tab on the Ribbon and then click on Sort. This will open the Sort dialog box.
In the Sort dialog box:
1. Choose CLIENTREF from the Sort by dropdown.
2. Select A to Z from the Order dropdown.
3. Click OK to apply the change.

Your data should now be sorted by the CLIENTREF column. You may now import this into your external application.

Search filters not displayed on single search result

Landonline Web Search screen with the search filters highlighted

This issue affects all search modes that have filters:

Title - Registered Owner
Title - Legal Description
Title - Parcel ID

When you are on any single search result and swapping to the above search methods, the filters are not displayed.

Examples

If a search returns to multiple title results

You can change the filters

Landonline Web Search screen with the search filters highlighted and results showing

If a search returns to only one result

You are not able to change the filters as the filters are not displayed. Note: You are not able to get the filters back by swapping to the other search methods.

An example of a 'This summary page does not constitute a Record of Title...' error message

Workaround

The way to get the filters back is by returning to the search home page.

You can:

return to search home page by clicking the LINZ logo
or return to the search app by using the App Switcher
or log out and back to Landonline.

Download option not working for product viewed on screen

May 2023

If you choose to view a document in Web search using the Open in new window icon,

it will display the document as expected.

Screenshot of a document displayed as expected.

But if you then attempt to download what is being viewed using the Download icon from within the View screen,

the file will fail to download and you will be presented with this error.

Screenshot of the file download error message.

You can use one of the following work arounds.

Use the Download icon from the order screen.
Add the item to the product list and use either the download option or 'order' function from there. Note these options will not result in additional charges so long as they are done under the same reference number and within the same day.