Open multiple apps at the same time
Use the app switcher to open multiple Landonline applications at once.
Select the 9-dot menu at the top left corner of the application you have open. The Switch apps box will appear.
You can:
- Select the application name to open it in the same tab.
- Select the circle icon with the arrow to open the application in a new tab.
Select hyperlinks to open instrument for editing
Selecting an instrument hyperlink anywhere in your dealing will open the Prepare page.
Click anywhere on a dealing row to open panels
Click anywhere on the row of a dealing to open the relevant slide out panel. For example, the Dealing details, Notice of Change of Ownership or Tax Statement to remain on the page you're on.
Dealing number creation
A dealing number is only created after the dealing has been saved for the first time with at least 1 instrument and 1 role.
Print the Dealing details panel
You can print the Dealing details panel using your browser's print function.
Select the 3-dot menu at the top right of your browser window. A drop-down menu will appear.
Select Print.
The menu will look different depending on the browser you're using.
Or, press CTRL than P on your keyboard. A Print window will appear.
Select the name of your printer from the Printer dropdown menu, then select Print.
Populate your default roles
Select the people icon next to each role to quickly populate your default primary contact and conveyancing professional roles.
Exit and unlock a dealing in Landonline
Select the blue back arrow icon next to the dealing number to exit a dealing.
The dealing will now be available for others to edit in Landonline.
When you log out of applications via the main menu, you'll automatically exit and unlock and dealing you're currently working on.
Another user has the dealing open
If a user closes their browser window without existing the dealing correctly the dealing will automatically lock. If left inactive for more than 20 minutes the dealing will automatically unlock.
Otherwise you can ask the user to unlock.
Tab between the fields on the Instruments & Roles page
You can use your tab key to move to the next field or button in the Instrument section, once you've selected your instrument from the Add instrument drop-down menu.
You can also use the tab key to quickly move to the next field or button in the Roles section.
To make a selection from the drop-down menu press Enter on your keyboard before tabbing to the next field.
Don't update your saved password to your Password Manager
Do not save your password to your browser or Password Manager when certifying and signing. This may override your saved password with your passphrase. The next time you try to log into Landonline your Password Manager will pick up your passphrase, not your password.
You'll then need to reset your password.
Reset your Landonline password
Cancel 'Changes you made may not be saved' message
When you make changes without saving you'll get a Changes you made may not be saved message.
Select Cancel, rather than OK, and save the dealing before progressing to your next task.
View PDFs within your web browser
When you open an Instrument preview some browsers are set to automatically download the PDF, rather than allowing you to just view them. You can change these browser settings.
Browser settings update regularly, so our instructions may not be current.
Change you browser settings in Chrome
- Click on the 3-dot menu, a the top right of your browser window, to open it.
- Select Settings from the dropdown menu.
- Select Privacy and security from the lefthand menu.
- Select Site settings.
- Select Additional content settings. This expands the list of settings.
- Select PDF documents.
- Click on the button next to Open PDFs in Chrome.
Once adjusted, refresh the browser and try to open the PDF in your browser again.
Change your browser settings in Edge
- Click on the 3-dot menu, a the top right of your browser window, to open it.
- Select Settings from the dropdown menu.
- Select Cookies and site permissions from the lefthand menu.
- Scroll until you find PDF documents. Select PDF documents top open it.
- Toggle off on Always download PDF files.
- Toggle on for PDF view settings.
Once adjusted, refresh the browser and try to open the PDF in your browser again.
Short Form Tax Statement condenses information
The Short Form Tax Statement is a read-only version with a condensed layout showing only relevant questions and answers.
This form is useful for repeat customers who are unlikely to benefit from the tips and guidance provided in the full Tax Statement.
When to use revert/update
Select the Revert/update button to re-set information, usually names, to reflect the Register and any prior instrument in the dealing.
For example, if an interest holder's name has been edited using Change due to pending dealing it will revert to what is recorded on the Register.
Or, if a prior instrument has been added to your dealing which changes the interest holder, using Revert/Update will pull through the updated names.
When to use Change due to pending dealing
Use the Change due to pending dealing toggle to edit, add or delete information, usually names, when an instrument in a prior dealing is updating the information.
For example, use when an instrument in a prior dealing is updating who the transferor will be.
View dealing and instrument status
Status of a dealing shows up under the column Status in the row of the dealing on your landing page.
Click on the dealing number to go to the Instruments & Roles screen for the dealing.
You can also view the status of instruments in the dealing from your landing page.
Click anywhere on the row of the dealing to open up the Dealing details tab. Status shows in the header of the instrument.
