Summer services update
Information Summer services update

Our offices and services will have reduced availability over the holiday period.  Read more about our holiday hours and services availability.

Requisition and rejection review requests

Information about querying a rejection, how to request a review, and the review process for e-dealings.

Querying a Rejection – Instigating a Rejection Review

You may wish to clarify or challenge a rejection or requisition.

Do this by either:

  • With the rejected dealing number, contact LINZ on 0800 ONLINE (0800 665 463)
  • Submitting a Request from your Workspace.  Use either “Titles-Requisition-Rejection Clarification“ or “Titles – Requisition – Rejection Review”.  Information about how to create and submit a Request is available in the Requests user guide.
  • Completing a Review of e-dealing rejection reasons form (doc 44KB) and emailing it to customersupport@linz.govt.nz with “Review of rejection (or requisition)” in the subject line.  LINZ will create a Request for your email.

If you are challenging a rejection/requisition, you should set out your reasoning and supporting evidence in full.

The Rejection Review Process

LINZ applies an escalation process to requests to review a requisition or rejection.  

Your phone call, Request or email (that is captured as a Request), will first be directed to the Property Rights Analyst that worked on the dealing.

The Property Rights Analyst will assess the information you present and reconsider the rejection/requisition.  If the PRA considers the rejection/rejection was correct, your Request will be escalated further.  At each step, LINZ staff are empowered to ‘overturn’ a rejection/requisition.  The last person involved is a Property Rights Solicitor (in-house solicitor who advises on Land Registration matters).  If necessary, the entire team of Property Rights Solicitors will review and discuss the rejection.

If the rejection/requisition is ‘upheld’ (ie LINZ confirms that the rejection/requisition was valid and remains in place), LINZ will endeavour to provide a full explanation for the rejection/requisition (usually from a Property Rights Solicitor).  

If the rejection/requisition of a dealing is upheld, the final recourse is to request a review under section 214 Land Transfer Act 2017.  This request should be in writing and:

  • can be made directly to the Registrar-General of Land at the Wellington Office
  • can be made to LINZ by email to customersupport@linz.govt.nz, or
  • by submitting a Request from your Workspace. LINZ will forward your request to the RGL. 

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