- Raising our Customer CARE
- Compliance requirements for discharge authorities received via propel-lc
- Which dataset type – Survey, or Parcels without Survey Information?
- National Geodetic Office Update
Landwrap January 2013 - Issue 95
Raising our Customer CARE
LINZ is committed to improving the experience of our growing and changing customer base. Our Customer Strategy introduces the CARE principles to ensure the customer experience will be:
- Consistent
- Appropriate
- Responsive
- Easy
In order to provide the CARE principles in each and every interaction with our customers we are planning a programme of works during 2013 to improve how we deliver our services. We will announce these improvements via Landwrap throughout the year. We value your feedback on how well we are meeting your needs, and welcome your participation in our regular customer surveys.
Compliance requirements for discharge authorities received via propel-lc
Discharge instructions from Kiwibank Home Loans, New Zealand Home Lending and AMP Home Loans are delivered to conveyancing practitioners over the internet via propel-lc.
When downloaded, the discharge instruction provides the name and position of the person authorised to give discharge instructions on behalf of the lender.
Discharge instructions received from propel-lc in this format can be relied upon as sufficient authority to register the specified discharge on behalf of the lender.
If an e-dealing transaction authorised in this manner is selected by LINZ for audit purposes, the discharge instruction must be made available to the Registrar-General of Land as provided in section 164C of the Land Transfer Act 1952.
To comply with LINZ e-dealing documentary evidence requirements (attachment below), the discharge instruction must be retained by the certifying practitioner.
Please note that when requesting a replacement mortgage via propel-lc, the instruction provided to enable registration of the new mortgage may state that the existing mortgage will be discharged and replaced by the new mortgage. This is not authority and instruction from the lender to discharge the mortgage. Practitioners must also obtain the requisite authority and instruction to discharge the existing mortgage via propel-lc before registering the transaction.
File Attachments
Registrar-General of Land e-dealing Compliance Review (https://www.linz.govt.nz/system/files_force/media/knowledgebaseattachments
/DocumentaryEvidenceeDealingCertifications.pdf?download=1) PDF | 69.14 KB
Which dataset type – Survey, or Parcels without Survey Information?
Before deciding on the dataset type, it should be determined whether the Rules for Cadastral Survey 2010 require the diagram of survey to show old marks found, new marks placed, witness marks or permanent reference marks.
If any of these marks are required, the dataset type must be “Survey”.
If these marks are not required, the decision can be made as to whether it is appropriate to use the “Parcels without Survey Information” dataset type.
The critical factor determining the type of dataset to use is if the CSD contains any non-boundary marks or vectors to non-boundary marks. This criterion is defined in the Cadastral Survey (Fees) Regulations 2003 (http://www.legislation.govt.nz/regulation/public/2003/0123/latest/DLM191824.html) , on the basis that validation requirements are reduced for CSDs without "Survey Information". These regulations de ne "Survey Information" as "non-boundary marks and related vectors". Therefore, a “Parcels without Survey Information” CSD is a CSD without non-boundary marks and related vectors. If a CSD is presented as a “Parcels without Survey Information” type dataset there must be no non-boundary marks, or vectors to them, captured.
The CSD can include non-boundary vectors captured between two boundary points. These vectors are often required to ascertain and verify the relationship between a new non-primary parcel and its underlying primary parcel, or to comply with the two vector rule in relation to end points of adopted water/irregular boundaries.
If a surveyor decides to capture non-boundary marks and related vectors (e.g. to support definition), the type of CSD must be “Survey”. This ensures that the non-boundary marks and vectors are correctly tested in Landonline.
National Geodetic Office Update
During the past 12 months the National Geodetic Office (NGO) at LINZ has been advertising some of the services that they offer, working with surveyors to improve the survey control system.
Highlights from 2012 include:
- The provision of plastic Survey Mark boxes
- The survey of existing features to provide orientation
- The payment pilot for Order 5 control marks
The provision of plastic Survey Mark boxes
More than 600 black plastic Survey Mark boxes have now been distributed to surveyors across New Zealand. These boxes are being o ered in order to provide visibility and protection to important survey marks, such as Permanent Reference Marks (PRM). See story: Landwrap October 2012 – Issue 93 (//www.linz.govt.nz/about-landonline/newsletter/landwrap/201210/esurvey#6858).
These free survey mark boxes continue to be available from LINZ’s distributor, Mark Dunnett, at Survey Services Hawkes Bay, on 06 844 4354 or mark@surveyhb.co.nz (mailto:mark@surveyhb.co.nz) .
Please note: Reasonable use limits of 10 boxes per order apply to locations outside of Canterbury.
The survey of existing features to provide orientation
Several suggestions of prominent existing non-LINZ features, which could be coordinated to provide survey orientation, have now been received. See story: Landwrap September – Issue 92 (//www.linz.govt.nz/about-landonline/newsletter/landwrap/201209/esurvey#6834) . Suggestions include a weather station in Matakana, the Cambridge church spire, a lighthouse near the entrance to Nelson harbour, and the Invercargill Water Tower. Please continue to let the NGO know of any other features which may be of benefit for orientation at CRM_Geodetic@linz.govt.nz (mailto:CRM_Geodetic@linz.govt.nz) so they may be considered for inclusion in the survey control programme.
The payment pilot for Order 5 survey
The pilot period mark payment for Order 5 control marks has now ended. See story: Landwrap July Issue 90 (//www.linz.govt.nz/about-landonline/newsletter/landwrap/201207/esurvey#6811) . Following this pilot, the NGO will continue to o er $200 per mark (up to a total of $600) towards the data formatting costs. For surveyors who wish to supply their own Order 5 control to LINZ, the same terms and conditions of the pilot will apply.
All data should comply with the minimum requirements specified in the Guidelines for Simplified Geodetic Control Survey (attachment below).
Any surveyor who wishes to supply data for inclusion in the Geodetic Database is advised to contact the National Geodetic Office (mailto:CRM_Geodetic@linz.govt.nz) for advice on format requirements and/or additional assistance.
These same Guidelines should be referred to when a client requests data to be submitted to the Geodetic Database
For more information on any of these three services contact the National Geodetic Office at CRM_Geodetic@linz.govt.nz (mailto:CRM_Geodetic@linz.govt.nz) . File Attachments Guidelines for Simplified Geodetic Control Survey V2.1
(https://www.linz.govt.nz/system/files_force/media/knowledgebaseattachments/
Guidelines%20for%20Order%205%20Control%20Surveys%20_Simpli ed_%20v2.1.pdf? download=1) PDF | 297.09 KB
Media contact
Email: media@linz.govt.nz