View information on Current processing times.
Survey Plans
We prioritise plans linked to a lodged dealing transaction as we have received feedback that these linked transactions are a priority for surveyors and their clients.
Plans and dealings don’t need to be lodged at the same time, they are automatically identified as being linked upon lodgement and will be prioritised accordingly.
Plans which are not linked to a lodged dealing may take longer to process than linked plans. Complex plans will also take longer to process than routine plans, whether linked to a dealing or not.
While not a definitive list, these are elements that can make a Survey plan complex:
- water boundaries
- ground movement
- unit titles
- limited titles
- height limited.
Dealings
We are conscious that customers lodging Titles work are often under pressure. We always endeavour to work with you to ensure that any deadlines can be met, noting that compliant work is always processed more quickly.
The information below gives an indication of how Titles work is categorised and processed.
| Category | Type of work | Priority and processing information |
|---|---|---|
| Non-New Title | Most commonly Transfers, Caveats, Certificates, Covenants and Easements. | We expect to meet published timeframes for this work. |
| New Title | This is a broad category of work ranging from simple 2 lot subdivisions to large and complex multistage unit title developments. | We prioritise already lodged and in progress work with associated plans approved. |
| Applications | Adverse Possession, Accretion, Extinguishment of easements and other similar work that require advertising and/or notice periods. | Unless accepted as Urgent, this work will not be prioritised ahead of New Titles work. |
How you can help
Things you can do to ensure to help us process your work efficiently are listed below.
- Ensure all work is compliant when first lodged.
- Lodge work when it is ready and at the earliest possible date.
- Plan around our published timeframes.
- Where a plan and dealing are linked, ensure good communication between the Surveyor and Conveyancer.
- Read our guidance on lodging Urgency requests, and only lodge a request where you consider that the conditions truly require us to prioritise your client’s work ahead of others who may be in a similar position - Requests to process a transaction with urgency.
- If lodging an Urgency request, provide specific and relevant information and do not provide information not relevant to the request.
- Many urgency requests are refused because they lack information like critical dates and specific details about the actual circumstances for the client requiring priority.
- We do not require documents like sale and purchase agreements to be attached to urgency requests.
Please note a surveyor or solicitor going on leave in December and January will not in itself be grounds for urgency.