Before you set up multi-factor authentication

Before you set up multi-factor authentication (MFA) you'll need to register a secure email address only you can access. This email address is where you'll receive notifications of security changes to your Landonline account. 

More about authentication email addresses:

Register an authentication email address for New Landonline

Before you set up your phone

Before you set up your phone for MFA make sure:

• your phone is at least 80% charged and beside you
• your phone has cellular service
• your phone automatically updates times and dates.

Before you set up your phone, tablet or landline, make sure you have a name to call it when you register it. This is to identify which device receives the one-time codes.

Set your phone to automatically update

For MFA to work, your phone must be set to automatically update dates and times.

For an Android phone:

Go to Settings>General Management>Date and time>Automatic Date and Time

For an IOS phone (Apple):

Go to Settings>General>Date and time>Set Automatically