Summer services update
When to use the Manual Order Form
You might use our Manual Order Form to request a manual search and order a record if:
- a land record we might hold can't be found or ordered through Land Record Search
- a message in Land Record Search advised you to complete a Manual Order Form.
You'll need to fill in the Manual Order Form online to ask Toitū Te Whenua to do a manual search for a land record.
Manual Order Form fees
Our fees are changing. For current fees go to:
Manual Order Form payment methods
We accept payment by:
- Visa and Mastercard credit cards
- Prezzy cards
- debit cards.
Your payment will be processed and confirmed immediately, and you should receive a record, or response within 3 working days. A tax invoice will be emailed to you.
By using the Manual Order Form you agree we may securely pass your card details to Windcave to process.
If we can't fulfil your order
Orders are usually delivered to your email as a PDF within 3 working days.
We will do our best to find the record, scan it and email it to you.
If we can't find the record we may contact you for more information, or we'll organise a refund.
Why some records are ordered manually
We hold around 30 millions records, however not all records have been able to be digitised.
Some records are also not held by us. For example, most older records are held by Archives New Zealand.
Archive New Zealand - Collections search