Landonline support

Information on how to open a new Landonline account, or add a user to an existing account, as well as accounts and passwords.

Digital Certificates (DCs) are used to sign transactions in both legacy and new Landonline.

Guidance articles for Legacy Landonline grouped under key topics, including software downloads and system support.

Resources to help registered Landonline customers search and order land records.

Resources to help registered Landonline customers process a dealing or legal transaction affecting a parcel of land.

Learn how to use New Landonline – Survey to manage your work and complete the required tasks.

Learn how to use New Landonline – Requests to create, send and manage specific requests to Toitū Te Whenua and use Notices to search for and view notices sent to you, your firm, or other users in your firm from Toitū Te Whenua.

Resources to help the public to search and purchase online property records, such as a record of title, survey plan or other instruments.

Learn how to use New Landonline – TA Certification to manage your work and complete the required tasks to assign, check and certify survey dataset requests.

Information on using multi-factor authentication (MFA) to log into New Landonline

Information on resetting passwords, installing software, managing accounts, error messages and technical support for New Landonline.