Querying a Rejection – Instigating a Rejection Review
You may wish to clarify or challenge a rejection or requisition.
Do this by either:
- With the rejected dealing number, contact LINZ on 0800 ONLINE (0800 665 463)
- Submitting a Request from your Workspace. Use either “Titles-Requisition-Rejection Clarification“ or “Titles – Requisition – Rejection Review”. Information about how to create and submit a Request is available in the Requests user guide.
- Completing a Review of e-dealing rejection reasons form (doc 44KB) and emailing it to customersupport@linz.govt.nz with “Review of rejection (or requisition)” in the subject line. LINZ will create a Request for your email.
If you are challenging a rejection/requisition, you should set out your reasoning and supporting evidence in full.
The Rejection Review Process
LINZ applies an escalation process to requests to review a requisition or rejection.
Your phone call, Request or email (that is captured as a Request), will first be directed to the Property Rights Analyst that worked on the dealing.
The Property Rights Analyst will assess the information you present and reconsider the rejection/requisition. If the PRA considers the rejection/rejection was correct, your Request will be escalated further. At each step, LINZ staff are empowered to ‘overturn’ a rejection/requisition. The last person involved is a Property Rights Solicitor (in-house solicitor who advises on Land Registration matters). If necessary, the entire team of Property Rights Solicitors will review and discuss the rejection.
If the rejection/requisition is ‘upheld’ (ie LINZ confirms that the rejection/requisition was valid and remains in place), LINZ will endeavour to provide a full explanation for the rejection/requisition (usually from a Property Rights Solicitor).
If the rejection/requisition of a dealing is upheld, the final recourse is to request a review under section 214 Land Transfer Act 2017. This request should be in writing and:
- can be made directly to the Registrar-General of Land at the Wellington Office
- can be made to LINZ by email to customersupport@linz.govt.nz, or
- by submitting a Request from your Workspace. LINZ will forward your request to the RGL.