Check the 'joint' checkboxes in the Mortgagee details field when the mortgagees are joint mortgage holders (see A in figure 1).

If this field is not checked the preview of the instrument will appear to be correct (see B in figure 2).

However, once registration is completed, the mortgage memorials indicate that the mortgage is in shares, which is not what was intended (see C in figure 3).

When the 'joint' checkboxes are checked in the mortgagee details (Figure 1), the information presented in the preview will be correct. Once registration is completed, the mortgage memorials display the correct information and there is no mention of shares (see D in figure 4).

From Release 3.0, when a mortgagee is added, the 'joint' checkbox will automatically be checked as this situation is more common.