Summer services update
Customer support contact centre
Our support hours are Monday to Friday 8am to 5pm.
Phone:
- New Zealand callers: 0800 665 463
- international callers: +64 7 974 5595
- New Zealand Relay Service (NZ Relay)
Online form: Online enquiry form
Email: customersupport@linz.govt.nz
Information on our Customer satisfaction questionnaire.
Toitū Te Whenua offices
Head office - Wellington
Reception for visitors is by appointment only.
Level 7, 155 The Terrace, Wellington 6011
PO Box 5501, Wellington 6145
Fax: +64 4 472 2244
Hamilton
Level 3, 65 Bryce Street, Hamilton 3204
Private Bag 3028, Hamilton 3204
DX GX10069
Fax (main): +64 7 858 5488 or +64 7 858 5491
Land transfer documents can be lodged with us during office hours: Monday to Friday, 9am to 4pm, excluding public holidays
Christchurch
112 Tuam Street, Christchurch 8011
Private Bag 4721, Christchurch 8140
Phone: 0800 665 463 (New Zealand only)
Land transfer documents can be lodged with us during office hours: Monday to Friday, 9am to 4pm, excluding public holidays
Media queries
The media email address and phone number are for journalists and media queries only. For all other queries contact Customer support.
Our media email address is monitored Monday to Friday, 8am to 5pm. For media queries outside of these hours contact us by phone.
Email: media@linz.govt.nz
Phone: +64 27 566 5251
Business group contacts
You can contact some business groups directly using the contact methods listed.
To talk to our customer support team or to contact a business group not listed, contact Customer support.
Overseas Investment Office
Biosecurity
Crown property
For general queries on Crown lands and properties including applications for use and management and maintenance issues:
For specific queries on the following areas:
- Crown property disposals: disposals@linz.govt.nz
- Crown pastoral land: pastoral@linz.govt.nz
New Zealand Geographic Board Ngā Pou Taunaha o Aotearoa
Valuers Registration Board
Complaints
To raise a concern or complaint about Toitū Te Whenua or a matter under our responsibility, see our process for complaints.
Feedback about the website
If you are having problems with the website such as an accessibility issue or want to send us feedback, email our web team at digitalcommunications@linz.govt.nz
If relevant, please include the page URL (address).
Adding a link from this website to another site
You can request a link from this website to your website if the link is relevant to a page’s content and to the interests of the user.
Find out more about our guidelines on linking to other organisations
Report possible wrongdoing by our staff
Contact us if you suspect any wrongdoing (such as fraud, corruption, dishonesty or a conflict of interest) or are concerned that something doesn't seem right at Toitū Te Whenua.
Phone: +64 7 974 5595 or 0800 665 463 (New Zealand only)
Email: fraud@linz.govt.nz
Post: GM Risk & Assurance
Land Information New Zealand
PO Box 5501
Wellington 6145
New Zealand
All reports of possible wrongdoing will be treated seriously and assessed and investigated as appropriate.